Refund and Returns Policy

Integrative Medicine of South Florida (IMSF)
Owned & Operated by Faride Ramos, M.D., Internal Medicine & Integrative Medicine
Last Updated: November 28, 2025

1. Acceptance of Terms

By accessing or using the Integrative Medicine of South Florida (“IMSF,” “we,” “our,” or “us”) website, online services, portals, booking systems, educational content, or any digital materials, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of this website.

2. Medical Disclaimer

All content on this website is for informational and educational purposes only. Nothing on this site constitutes medical diagnosis, treatment, or medical advice. Use of this website does not create a physician–patient relationship. Medical decisions should only be made in consultation with a licensed physician. If you have a medical emergency, call 911 immediately.

3. Services Provided

IMSF offers integrative medicine consultations, regenerative therapies, hormone support, IV nutrition, metabolic cancer support, cognitive optimization, and wellness services. Services may change without notice.

4. No Guarantee of Outcomes

While IMSF utilizes evidence-informed integrative approaches, outcomes vary. No guarantee of specific results is made.

5. Patient Responsibility

Patients must provide accurate health information, follow instructions, and maintain updated records.

6. Appointment Scheduling, Cancellations & Payments

Deposits for certain services are non-refundable.
Cancellations require 24–48 hours notice depending on the service.
Late cancellations or no-shows may incur fees.
Packages & Memberships:
– Non-transferable.
– Refunds only at the discretion of the medical director.
– Membership fees auto-renew unless canceled in writing.

7. Payment Terms

Payment is due at the time of service. IMSF does not take insurance. Superbills are not guaranteed to be reimbursed.

8. Online Accounts & Security

Users must keep login information private and notify IMSF of any security concerns.

9. Intellectual Property

All content is the property of IMSF and may not be redistributed or reproduced.

10. Privacy & HIPAA Compliance

PHI is protected under HIPAA. Do not submit sensitive medical details via unsecured forms.

11. Third-Party Links

IMSF is not responsible for content on external websites.

12. Limitation of Liability

Use of this website is at your own risk. IMSF is not liable for damages or interruptions.

13. Changes to Terms

Terms may be updated without notice. Continued use implies acceptance.

14. Governing Law

These Terms are governed by Florida law.

15. Contact Information

Integrative Medicine of South Florida
Dr. Faride Ramos, M.D.
Phone: 754-732-2022
Email: info@imsoflo.com
Address: Wilton Manors, Florida